Pat Dolen

“We’ve done lots of research over the past three years, and we’ve found that leaders who have the best coaching skills have better business results.”

V.P. of Global Executive & Organizational Development, IBM -The Dallas Morning News, August 2005

We often hear about setting the example in leadership.  Sometimes it is just taking the “high road” and reacting to a situation with integrity and as much dignity as you can muster.

If you haven’t taken a look at yourself recently, take this simple self-check of 15 coaching behaviors.   Use this scale: 5 = always, 4=usually, 3=sometimes, 2=seldom and 1=never. If you are brave enough, let your trainee rate you.  It may be just the wake-up call you need to regenerate positive momentum in that relationship.

1. _____Set high expectations
2. _____Offer challenging ideas
3. _____Help build self-confidence
4. _____Encourage professional behavior
5. _____Offer friendship
6. _____Confront negative behaviors
7. _____Confront negative attitudes
8. _____Listen to what is said
9. _____Recognize what is not being said
10. _____Add specific activities that you believe would help
11. _____Offer wise counsel
12. _____Provide timely feedback
13. _____Provide positive recognition
14. _____Share personal experiences when appropriate
15. _____Demonstrate care

If you scored 60 – 75, write a book!  You are doing it right and people seek you out for advice and counsel.

If you scored 45-59, share this rating scale with someone you coach and ask where you can improve.  Ask how you can demonstrate the coaching behavior they need from you and what they can do if you forget to do it again.

30-44, get yourself a coach who can help you develop these behaviors.  It will contribute greatly to the success of the group you lead and your own personal contentment.

15-29, what’s your employee turnover rate?  Unless, your employees have enlisted, they are not going to stick around very long!

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